FAQ

FREQUENTLY ASKED QUESTIONS

If there are any complications after you return home, please see your GP right away for follow up treatment and keep your surgeon in Malaysia informed on your progress. If the need arises for a follow-up revision you can liaise with your client consultant to organize your revision surgery.
We always recommend our clients to have a pre consultation with our surgeon and if a garment is necessary it can be bought in our Medical Centre.
Yes, can get third party Insurance and financial aid. Please refer to our payments and forms page
Due to our privacy act, we cannot send this information over on the internet, but during your consultation with your surgeon, the surgeon can share photos with you.
Yes, we recommend you stop taking two weeks prior to any surgery. Some of these medications have the effect of thinning the blood, whilst others react adversely with anesthetic agents.
Overweight patients should first lose weight to less than 100kg to become suitable candidates. This is because doing surgery on overweight or obese patients will not achieve desired goals resulting to patient dissatisfaction and a higher chance of complications.
Smoking delays healing and also increases the risk of scars becoming raised. These include the collapse of lower part of lungs, pneumonia, heart attack, stroke (especially if you’re taking oral contraceptives), deep vein thrombosis plus increased risk of blood clots traveling to lungs. Therefore our surgeons recommend that you give up smoking completely for at least 4 weeks before and 4 weeks after surgery. You should not take Nicorette gum or nicotine patches either for 3 weeks prior to and after surgery.
That is not necessary as we have money changers in the airport and everywhere in Kuala Lumpur. All currencies are accepted at the money changers.
The major swelling and bruising lasts for at least a week. It is very important to always apply sun screen to protect the scars from the sun, as they are photo-sensitive after surgery.
It is recommended to abstain from sexual activities for minimum 6 weeks post-surgery.
If you cancel or postponed your surgery within two (2) weeks of your agreed and booked surgery date, an administrative charge of 5% of the total agreed surgical procedure price or up to a maximum of RM1, 500 will be imposed on the deposit received, if surgery is cancelled or postponed without reasonable explanation.
Your length of stay depends on the type of procedure you are having which can vary from a minimum of 7 days to 21 days.
After the initial enquiry phone call or email has been made, and a formal quote for treatment received, the next step is we email the surgeon review to the client following a medical questionnaire to decide on the best treatments. . Here the client also has good opportunity to learn about anything the surgeon requires you to do beforehand, such as lose weight or other recommendations prior to surgery related to smoking or medications. Pictures give an indication of the procedure area, but can’t always show exactly what may be required, so be prepared for the likelihood of additional or fewer treatments for combined surgeries at the face to face consultation with the surgeon. Also, if the medical centre suspects you have not been truthful about your medical history, they may also decline your surgery booking. There will be a consultation process when you arrive in Malaysia, to allow the client and surgeon make their final recommendations for procedure(s) requested.
You should be prepared to discuss why you would like to have surgery, your expectations, and desired outcome. You can also discuss your medical conditions, drug allergies, medical treatments, Use of current medications, vitamins, herbal supplements, alcohol, tobacco and drugs, previous surgeries and family history
The surgeon evaluates your general health status and any pre-existing health conditions or risk factors. He will examine you, and may take detailed measurements of your size and shape, skin quality, specific to your request of procedure. The surgeon also takes photographs for your medical record. He discusses your options, recommends a course of treatment and the likely outcomes of surgery, risks or potential complications and the use of anaesthesia during your surgery.
All surgeries carry risk and there are no guarantees regarding the results of any procedure. This is also the case for cosmetic surgery; medicine is as much of an art as it is a science. That has the added factor that a person’s perception about their desired goals could be very different from the attainable goal. This is why it is so important for you to ask questions and match your expectations with the surgeons and to be open and honest with them.
Not everyone is an appropriate candidate for plastic surgery, despite physical indications which are ideal for any given procedure. Experienced plastic surgeons can usually identify troubled patients during a consultation. Sometimes, plastic surgeons will decline to operate on these individuals. Other times, they may recommend psychological counselling to ensure that the patient’s desire for an appearance change isn’t part of an emotional problem that no amount of surgery can fix. If your plastic surgeon recommends counselling for you, feel free to ask your surgeon how he or she expects the sessions to help you. Patients in crisis, such as those who are going through divorce, the death of a spouse, or the loss of a job. These patients may be seeking to achieve goals that cannot be obtained through an appearance change-goals that relate to overcoming crisis through an unrelated change in appearance is not the solution. Rather, a patient must first work through the crisis. Patients with unrealistic expectations such as those who insist on having a celebrity’s nose, with the hope that they may acquire a celebrity lifestyle; patients who want to be restored to their original “perfection” following a severe accident or a serious illness; or patients who wish to find the youth of many decades past. Impossible-to-please patients such as individuals who consult with surgeon after surgeon, seeking the answers they want to hear. These patients hope for a cure to a problem which is not primarily, or not at all physical. Patients who are obsessed with a very minor defect and may believe that once their defect is fixed, life will be perfect. Born perfectionists may be suitable candidates for surgery, as long as they are realistic enough to understand that surgical results may not precisely match their goals. Patients who have a mental illness and exhibit delusional or paranoid behaviour, may also be poor candidates for surgery. Surgery may be appropriate in these cases if it is determined that the patient’s goals for surgery are not related to the psychosis. In these cases, a plastic surgeon may work closely with the patient’s psychiatrist.
After surgery, most patients experience mild feelings of unhappiness. However, for an unlucky few, post-operative depression may be more severe. Post-surgery let downs usually set in about three days after surgery-at a point when you may be regaining some of your physical stamina, but your post-operative appearance has not yet begun to improve. In fact, some plastic surgeons call this condition “the Third-Day Blues.” It may last anywhere from a few days to several weeks. This emotional let down may be caused by stress, exhaustion, metabolic changes, or the frustration of waiting for results to appear. Depression may be especially stressful for patients undergoing staged procedures, who must cope with an unfinished “interval image” until the final stage of surgery is complete. Patients who are most vulnerable to depression are those who have a history of depression, or who were already somewhat depressed before surgery. Knowing what to expect in the post-operative period may help you cope better in the days following surgery. It’s helpful to remember that the depression usually lifts naturally within about a week. Brisk walks, light social activity, and small outings may help you shake the blues faster.
Don’t choose a country based solely on its tourist merits, without fully checking the reputation of the surgeons, dentists, clinics or medical centre.
Usually there is a minimum of a month required in-between the initial review and surgery date, to allow time to stop medications and make lifestyle changes, like stop smoking for 2 months leading up to your procedure and for 2 months afterwards. Don’t book a flight back too soon or on the day of discharge. You will need a week to 10 days for single procedures and up to 3 to 4 weeks stay for multiple procedures. Always follow your surgeon’s instructions and give yourself time to recover
Check that you have a valid passport. A minimum of 6 months validity is a prerequisite. Check whether you will need a visa to visit the country, how long this lasts and whether you can get it upon arrival or if it should be pre-arranged. Malaysia provides most countries with a month (30 days) tourist visa on arrival and this visa is normally sufficient for your surgery and recovery period. Check www.imi.gov.my for your county’s visa requirements. The UK, New Zealand, Australia, America and most European countries are all valid for the FREE 30 day entry into Malaysia. Make sure you take photocopies of your passport, visa and other documentation and keep them separate to your hand luggage and leave details of where you are going with someone at home. Don’t forget to take the contact details of your next of kin who can be contacted in case of emergency. Familiarize yourself with the culture and customs in Malaysia. Find out some of the local customs, religions and etiquettes, for example Malaysia is a Muslim country if visiting a mosque make sure you are wear long sleeved tops and covered legs. It’s a good idea to purchase some local currency Malaysian Ringgit in advance and take either traveller’s cheques or credit cards, which can be used to withdraw money from local ATMs. Always inform your bank you are going abroad. You should also consider personal safety, check the Foreign Office website for any risks that you should be made aware of or will need necessary vaccinations. With major operations plan recreational activities such as diving, surfing, hiking, or taking a road trip before the procedure because time to relax and recover will be needed afterwards. It will be possible for you to make short trips to Penang Island or the south of Malaysia to Malacca, after your surgery, but depending on your treatment you will not be able to sun bathe or swim. Always inform your surgeon at the post-operative checks, if you are planning to go on a trip and take their advice before going anywhere.
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